Terms of Service

1. About these terms

These terms govern your use of Gozendly. By creating an account you agree to them, to the Acceptable Use & Content Policy, the Privacy Policy and the Disclaimer.

2. Eligibility

You must be at least 18 years old and able to enter a binding agreement. One person may hold one account.

3. Our role

Gozendly is a directory and booking-request tool. We do not own or operate any spa and are not a party to any agreement between you and a spa. See the Disclaimer.

4. Listings

Owners are responsible for the accuracy and legality of their listings. Listings are published only after review and may be edited, suspended or removed at our discretion.

5. Bookings

Bookings are requests. A spa may confirm or decline them. Customers can cancel before the appointment starts. Spas mark visits as completed or no-show; only completed visits can be reviewed. Repeated no-shows or abuse may lead to account restrictions.

6. Reviews

Reviews must reflect your genuine experience of a completed visit. We may decline or remove reviews that break our policies or after a valid complaint.

7. Referral partners

Partner status is granted and revoked at our discretion. Gozendly does not pay commissions. Any arrangement between a partner and a spa is outside this site and is their own responsibility.

8. Your account and security

Keep your password secret. You are responsible for activity on your account. We may suspend accounts to protect users or comply with the law.

9. Content licence

You keep ownership of content you upload, and give us a non-exclusive licence to display it on Gozendly for as long as it is published.

10. Liability

To the extent permitted by law, Gozendly is not liable for indirect or consequential loss, or for anything done or not done by a listed business, partner or user.

11. Governing law

These terms are governed by the laws of Pakistan. Courts in Pakistan have jurisdiction over disputes.

12. Changes

We may update these terms. Continued use after an update means you accept the new terms.