Acceptable Use & Content Policy

This policy applies to everything published on Gozendly: listings, photos, videos, reviews, booking notes and reports, and to how spa owners, customers and referral partners use the site.

Strictly prohibited

• Offering, advertising, hinting at or arranging sexual services of any kind, including through euphemisms such as "extra service", "happy ending", "full service" or "special service".
• Nudity, sexualised or suggestive images or videos, or images of people in revealing clothing.
• Any illegal activity, including human trafficking, prostitution, drugs, weapons, or employing minors.
• Services not on our approved list. Custom "extra" services are not allowed.
• Phone numbers, WhatsApp/Telegram handles or website links inside descriptions, captions, reviews or notes (use the official phone field only).
• Fake listings, impersonating a business, or listing a business you do not own or manage.
• Fake, paid or retaliatory reviews; harassment, hate speech or threats.
• Attempts to break, overload, scrape or bypass the security of the site.

Spa owners

• You confirm that your business operates legally where it is located, including any local rules on massage and gender of staff.
• You must upload a genuine business document. Uploading a fake document is fraud.
• Every listing and every later edit is reviewed before it is published. We may reject, suspend or remove a listing at any time.

Referral partners

• Partners are approved individually and may only arrange legitimate spa services with the client's consent.
• Bookings made by partners are recorded against the partner. Misuse leads to a permanent ban and may be reported to the police.

Enforcement

We filter banned words automatically, moderate all media and reviews, and act on user reports. Breaking this policy can lead to removal of content, suspension of listings, a permanent ban, and referral to the authorities under the laws of the country where the spa operates.